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Certification News

ISA Certified Arborist's Code of Ethics policy…

ISA Certification has implemented an ISA Certified Arborist's Code of Ethics policy to serve as a central guide and reference for arborist’s in support of their day-to-day decision making. It is meant to define our organization's mission, values and principles, linking them with standards of professional conduct and industry standards. This document will be an important communication tool to help sustain consistency around the world and create an even playing field for all Certified Arborists.

The Code of Ethics policy is being sent to all current ISA Certified Arborist to sign and will become part of the application process for all new incoming applicants. We anticipate that implementing this policy will help to reduce poor professional conduct and practices. ISA Certified Arborists will be held accountable for their actions and in turn improve their business relations within their community and amongst their peers. This Code of Ethics will offer an invaluable opportunity for ISA to continue building a positive industry image which will increase confidence and trust in our certification program.

For more details please see the documents below:

Ethics Case Procedures

Click here for the Ethics Charge Statement

Click here for the Certified Arborist Agreement

Click here for the Certification Code of Ethics Frequently Asked Questions.

Continuously improving our profession!

ISA takes the Code of Ethics very seriously and an Ethics Review Committee (ERC) will investigate unethical behavior that is brought to our attention. We ask that you please review the ‘Code of Ethics’ prior to completing an Ethics Charge Statement and fully document reasonable grounds for a violation. The more information you can supply the better we can determine the severity of the matter. Please note that your complaint is confidential but your name and information will be shared with the individual being reported.



'Important Notice from ISA Certification Program'


ISA Certified Arborist exam changed its passing score from 70% to 72%.

The Test Committee recently met and reviewed the passing score, as set in the previous format of domains, and considered the passing score for the exam. Based upon the Angoff Technique, widely used in many certification programs in North America, the Test Committee determined to set the passing score at 2% points higher than the 70% set more than 15 years ago. In addition to the Angoff technique, the Test Committee, made up of a diverse group of professionals from all segments of the arborist community, justified the slight incremental change in the passing score as consistent with the increase in training and educational materials now available as well the increased expectations of employers of Certified Arborists.

The change in exam format and the application of the new passing score will be July 1, 2009.You will be required to obtain a 72% overall score on the exam in order to have a passing score. If a passing score of 72% is not achieved you will have to retake the entire exam until a passing score is obtained to gain certification.

Unfortunately, when changes like this occur, there is always a group caught in transition. You must complete your exam under the existing requirements and you will have until September 30, 2009 to do so. The ISA Certification team understands your challenges and will work with you in every way possible to help you complete your domain retakes before that date.

If you have any questions or concerns regarding the score change or retaking an exam, please email the certification department at cert@isa-arbor.com



ISA Certified Tree Worker/ Aerial Lift Specialist is now available!


Stop ISA Trademark Violations and/or Misuse!

ISA Certification is on an individual basis and we thrive to have our credential holders be more apparent and valuable to you and your community. We would like for you to help ISA maintain the integrity of our ISA Certification Program by reporting false advertisements and/ or logo misuse. All certification advertisements require the individual’s name and certification ID number. If you would like more information on standard branding guidelines please see ISA Branding & Style Guide.

Reporting a claim:

    We would like to provide you with this Claim form for reporting claims of false advertisement and/or logo misuse. To file a report, please print out and complete this form and return it to our office.

    Please use the most convenient method below

    mail to: ISA, P.O. Box 3129, Champaign, IL 61826-3129

    fax:217-355-9516

    email: cert@isa-arbor.com

      Thank you
    Your hard work pays off!

    Open cases: 9 new claims in the US for January/February 2010

    Closed cases: 13 closed claims in the US for January/February 2010



© International Society of Arboriculture 2009
P.O. Box 3129, Champaign, IL 61826
(217) 355-9411
Email comments & questions to isa@isa-arbor.com
Friday, September 03, 2010 1:47:09 AM (CST/ISA Headquarters Time)
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