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Certification News

ISA Certified Arborist's Code of Ethics policy…

ISA Certification has implemented an ISA Certified Arborist's Code of Ethics policy to serve as a central guide and reference for arborist’s in support of their day-to-day decision making. It is meant to define our organization's mission, values and principles, linking them with standards of professional conduct and industry standards. This document will be an important communication tool to help sustain consistency around the world and create an even playing field for all Certified Arborists.

The Code of Ethics policy is being sent to all current ISA Certified Arborist to sign and will become part of the application process for all new incoming applicants. We anticipate that implementing this policy will help to reduce poor professional conduct and practices. ISA Certified Arborists will be held accountable for their actions and in turn improve their business relations within their community and amongst their peers. This Code of Ethics will offer an invaluable opportunity for ISA to continue building a positive industry image which will increase confidence and trust in our certification program.

For more details please see the documents below:

Ethics Case Procedures

Click here for the Ethics Charge Statement

Click here for the Certified Arborist Agreement

Continuously improving our profession!

ISA takes the Code of Ethics very seriously and an Ethics Review Committee (ERC) will investigate unethical behavior that is brought to our attention. We ask that you please review the ‘Code of Ethics’ prior to completing an Ethics Charge Statement and fully document reasonable grounds for a violation. The more information you can supply the better we can determine the severity of the matter. Please note that your complaint is confidential but your name and information will be shared with the individual being reported.



ISA Certified Arborist exam changed its passing score from 70% to 72%.

The Test Committee recently met and reviewed the passing score, as set in the previous format of domains, and considered the passing score for the exam. Based upon the Angoff Technique, widely used in many certification programs in North America, the Test Committee determined to set the passing score at 2% points higher than the 70% set more than 15 years ago. In addition to the Angoff technique, the Test Committee, made up of a diverse group of professionals from all segments of the arborist community, justified the slight incremental change in the passing score as consistent with the increase in training and educational materials now available as well the increased expectations of employers of Certified Arborists.

The change in exam format and the application of the new passing score will be July 1, 2009.You will be required to obtain a 72% overall score on the exam in order to have a passing score. If a passing score of 72% is not achieved you will have to retake the entire exam until a passing score is obtained to gain certification.

Unfortunately, when changes like this occur, there is always a group caught in transition. You must complete your exam under the existing requirements and you will have until September 30, 2009 to do so. The ISA Certification team understands your challenges and will work with you in every way possible to help you complete your domain retakes before that date.

If you have any questions or concerns regarding the score change or retaking an exam, please email the certification department at cert@isa-arbor.com



ISA Certified Tree Worker/ Aerial Lift Specialist is now available!


Four Computer Based Exams.. Available NOW!

Apply for Computer Based Testing Today!

Based on your demand, ISA is currently offering four certification exams online in select areas. Certified Arborist, Municipal and Utility Specialist and Board Certified Master Arborist are available now. The knowledge portion for the Certified Tree Worker/Climber Specialist and Aerial Lift Specialist certifications will be offered in the upcoming months and we ask that you check back for availability. We understand how important certification is and would like to help eliminate your obstacles. Over the years we have heard of many challenges and it is our goal to make receiving your certification as convenient and easy as possible.

Are you frustrated with?

    -Not finding a testing location that is convenient

    -Not being able to attend the date the exam is scheduled

    -Having to drive 100+ miles to take the test

    -Requesting time off work to attend the test

    -Paying to stay overnight to make an early exam

    -Needing the certification for a contract and can’t afford to wait

    -In a hurry to finish a retake exam

    -Not testing well in a large crowd

If you have found yourself in one or all these situations, let us make your life a little easier.

Benefits of online testing:

    -Sign up for the exam location that is convenient for you

    -Take the exam on a day that works for you

    -Sign up and check testing center availability in the upcoming week

    -Receive your score report before you leave the exam site

    -Over 200 locations in North America and Canada

    -Almost 3,000 locations worldwide

Please see the
ISA CERTIFICATION WEBSITE for more detailed credential information.

The ISA Certified Arborist exam is currently not available in Florida, New Mexico, Puerto Rico, Arizona, or the Virgin Islands. To view computer based testing locations please choose the link below. In order to schedule a computer based exam, you MUST submit your application and/or retake form to ISA. The testing vendor will not allow you to schedule an exam directly through them.
Computer based testing location

As soon as the knowledge exam for ISA Certified Tree Worker/Climber Specialist and Aerial Lift Specialist becomes available via computer based testing we will be sure to let you know.


Stop ISA Trademark Violations and/or Misuse!

ISA Certification is on an individual basis and we thrive to have our credential holders be more apparent and valuable to you and your community. We would like for you to help ISA maintain the integrity of our ISA Certification Program by reporting false advertisements and/ or logo misuse. All certification advertisements require the individual’s name and certification ID number. If you would like more information on standard branding guidelines please see ISA Branding & Style Guide.

Reporting a claim:

    We would like to provide you with this Claim form for reporting claims of false advertisement and/or logo misuse. To file a report, please print out and complete this form and return it to our office.

    Please use the most convenient method below

    mail to: ISA, P.O. Box 3129, Champaign, IL 61826-3129

    fax:217-355-9516

    email: cert@isa-arbor.com

      Thank you
    Your hard work pays off!

    Open cases: 9 new claims in the US for January/February 2010

    Closed cases: 13 closed claims in the US for January/February 2010



© International Society of Arboriculture 2009
P.O. Box 3129, Champaign, IL 61826
(217) 355-9411
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Wednesday, March 10, 2010 5:22:41 PM (CST/ISA Headquarters Time)
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